by Andy Brownell | Dec 5, 2019 | Blog, CRM
Introducing and implementing new business technology can be both exciting and scary. The same goes for customer relationship management (CRM) software. Implementing a new CRM can improve business-customer relations and internal processes. However, bad CRM practices...
by Andy Brownell | Nov 21, 2019 | Blog, CRM
If you’re new to running a small business, it can be easy to get bogged down by all of the acronyms thrown around in the business world. However, it’s important to understand what these different terms mean and how they pertain to your business’s...
by Andy Brownell | Nov 7, 2019 | CRM, Lead Generation, Lead Management, Lead Nurturing
Mortgage lead generation refers to the process of acquiring potential borrowers. Once a person expresses interest in a product or service, he or she becomes a lead. Lead generation and management are critical to the success of your mortgage company since you can...
by Andy Brownell | Oct 29, 2019 | CRM
What Is Mobile CRM?Smartphones and other mobile devices play a large role in most aspects of modern life, from how we communicate with one another to how we work. A significant amount of online traffic now comes from mobile devices, and as a result, businesses stand...
by Andy Brownell | Oct 9, 2019 | CRM, Lead Management, Salesforce Automation
[vc_row][vc_column][vc_single_image image=”34941″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] If your small business doesn’t currently have a centralized platform for...
by Andy Brownell | Sep 28, 2019 | Call Centers, CRM
Call centers form the primary point of contact between businesses and customers. They handle everything from sales to customer support, making them essential to organizational success. Unfortunately, running a call center can be labor-intensive without the right...
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