by Andy Brownell | Aug 20, 2020 | Blog, Call Centers, CRM
CRM software allows you to manage contacts and quotes, grow your customer base and market more effectively. Yet your phone system may be holding you back. Now more than every your phone system is critical to your success. Voice Over IP (VoIP) phone systems are not...
by Andy Brownell | Jan 2, 2020 | Blog, CRM
While CRM software remains a darling of the enterprise technology suite, it’s not without its hiccups. Research into CRM users across 150 companies reveals that one out of every three struggles to create an effective CRM strategy guiding day-to-day...
by Andy Brownell | Dec 5, 2019 | Blog, CRM
Introducing and implementing new business technology can be both exciting and scary. The same goes for customer relationship management (CRM) software. Implementing a new CRM can improve business-customer relations and internal processes. However, bad CRM practices...
by Andy Brownell | Nov 21, 2019 | Blog, CRM
If you’re new to running a small business, it can be easy to get bogged down by all of the acronyms thrown around in the business world. However, it’s important to understand what these different terms mean and how they pertain to your business’s...
by Andy Brownell | Feb 27, 2019 | Blog
All businesses deal in data. The more you can control and use the information coming at your company from all angles, the more efficient you can be in running your business. Your business likely has information about leads, sales, marketing efforts, customer...
by Andy Brownell | Dec 30, 2017 | Blog
SelectHub, a technology selection company, recently conducted a survey of companies considering marketing automation platforms. This survey ranked the top six priorities of these prospective customers based on their responses. The survey was sparked by the growing...
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