Marketing automation has been on the rise over the past decade, but some companies are reluctant to embrace this new standard in marketing strategy. Some businesses may feel that cold calls and personalized emails are more likely to convert leads. However, manual...
A Customer Relationship Management (CRM) system is an essential part of running your business. From pursuing leads to organizing relevant contact information, the right CRM system helps automate busywork so your team can improve efficiency and productivity. A CRM...
CRM software allows you to manage contacts and quotes, grow your customer base and market more effectively. Yet your phone system may be holding you back. Now more than every your phone system is critical to your success. Voice Over IP (VoIP) phone systems are not...
Customer Relationship Management (CRM) systems are integral to most business operations. CRMs help businesses organize and maintain their customer processes in a streamlined way and enable teams to access customer data all in one place. There is a wide range of CRM...
Social media is a vital marketing resource for businesses in any industry. With several billion social media users worldwide, companies are investing big bucks to build and maintain social media platforms to promote their brands and keep up with their customers....
Call centers remain an indispensable marketing and customer service asset. They play an important role in maintaining a positive customer satisfaction rating. That's why it's essential for a business to optimize its call centers as a division of its sales department....
Scrolling through your inbox, you see an email from an interesting brand and click — only to find a poorly written message that's gimmicky and uninformative. Many companies miss out on golden opportunities to generate and convert leads due to lackluster marketing...
Marketing automation is a necessity for successful digital marketing operations. As companies grow and their customer bases expand, it's important to automate wherever possible without compromising on business operations or quality customer service. In the healthcare...
Artificial Intelligence (AI) is changing the way companies do business in nearly every industry. With technological advancements unfolding at a record pace, businesses must keep up. Maintaining best practices for customer experience and satisfaction is...
If you're a real estate agent or broker, you know maintaining good relationships with your clients is critical for generating leads and closing on homes. However, many real estate agents have yet to take advantage of customer relationship management (CRM) software and...
