LeadMaster CRM
Call Center Software
CRM Support For Sales Teams,
Clients & Inside Support
– Arm your call center team with modern CRM tools to help them succeed.
– LeadMaster CRM works to prioritize customer issues, qualify sales leads and much more.
– Effective customer relationship tools for call centers allow your company to thryve.
Call Center - 360 Degree Solution
Smart Queue - Business Rules Intelligence
Inside Teams CRM Software
No Training Headaches
You need a solution for your call center and/or inside sales. Ideally, the system should be easy-to-use, quick-to-deploy, and packed with powerful business automation features that let your call agents focus on selling. There can be no compromise when it comes to your call center agents.
Imagine your inside team armed with CRM tools that can be learned in less than a an hour. It’s hard to imagine a call center CRM solution that easier to use – and LeadMaster CRM will never let you down.
Affordable & No Annual Contracts
In contrast to most Call Center CRM and Lead Management systems, LeadMaster does not require you to sign lengthy contracts or pay for costly software that is constantly updated. Billing is done on a monthly basis, and the whole system is hosted in the cloud. You no longer have to worry about how much of your IT budget goes to development, training, and upgrades. You’ll only be thinking about how LeadMaster CRM has significantly increased your ROI and cut down on the number of man-hours required to support a client or close a deal.
LeadMaster’s Smart Queues
For Improved Productivity
Reduce training time – Agents can simply click on a ‘Smart Queue,’ and the system display records in prioritized order
Eliminates the need for manually scheduling callbacks when prospects aren’t reached
Combine call dispositions, workflows, and Smart Queues to automate business process
Improve productivity – as soon as the current prospect is dispositioned the next prospect in the Smart Queue appears
LeadMaster and the Smart Queues are integrated with a variety of cloud dialing solutions providing cost-effective click-to-call and power dialing
In a world of increased competition, companies need to ensure that every selling hour is made as efficient as possible for their call teams. Smart Queues is just another feature within LeadMaster that helps focus on opportunities that have the best chance of converting into customers.
Integrated Telephony Solutions
Leadmaster is integrated with many VoIP providers, VoIP provides you with the latest in digital telephony.
- A Click Dialer digital softphone makes phone numbers live links. Simply click on any phone number in LeadMaster and your digital softphone automatically dials the number. This enhancement is a great productivity booster.
- Record Conversations – Record your conversations onto your hard drive or web storage like Google Drive.
- Place Calls on Hold – Your customers don’t want to hear your discussions with colleagues.
- 3-way call transfer
- Call monitoring & Coaching including barge in and whisper mode
- You can get a complete phone switch in the cloud for both inbound and outbound calling – including IVR and sophisticated call routing.
Until recently, only big businesses could afford to deploy complete Call Center CRM systems. With LeadMaster you can now get a cost-effective solution that will manage your calling teams, sales, marketing, and customer service processes. This will save you money and help you make more profit.
Start Growing with LeadMaster CRM
Learn how LeadMaster can help you manage leads and increase sales. Start your FREE 14-day trial!
Call us at 1-800-699-4164 to speak with an expert. We’ve helped thousands of customers and would love to do the same for you.